What is an Autoresponder?
... out at a set time after a person
subscribes to your mailing list. For example you can set up an
autoresponder to be sent immediately (0 hours) after the person signs
up to let them know about a ...
If a subscriber changes their details before an Autoresponder or Email Campaign gets sent will they still recieve it?
When a Big Response triggers a send, it will look to see what
subscribers are due to be sent the autoresponder or email campaign, then it will check to
see which of those subscribers meet your fil...
What does the 'Yes, send to existing subscribers' do?
If you select 'Yes, send to existing subscribers' when you create your
autoresponder you will send the email to all the current subscribers
that meet the filtering options you select on your list re...
Can I automatically send out emails after a specific time, such as after an hour, or a day etc?
Yes, such automated emails are referred to as Autoresponders.
Big Response allows unlimited autoresponders that can be setup to send
emails after a user signs up to the newsletter and a period of ti...
Can I send out sequential emails (Autoresponders) when a user subscribes to my mailing list?
Of course. Big Response supports sending of automatic sequential emails
that are triggered when a user subscribes, sent in specific time
intervals, eg. After 1 hour, or after 2 days etc.
These ...
Can I set the From and Reply-To and email addresses?
Yes, whenever you send a newsletter or autoresponder using Big response,
you will be presented with the option to specify what email addresses
you would like to use including the from and reply-to e...
How can I create a contact form using Big Response and give users the option to subscribe to my newsletter?
...ies will always collect their information, so you can do
whatever you wanted with it (try maybe an autoresponder to follow up
with them after a month or so? eg. "hi %%Firstname%%, Just wondering if
...
Can I have custom fields like First name, Last name, Address in my subscription forms?
... form and copy the new form HTML to your website. To
insert Custom Fields into your newsletter or autoresponder click on the
"Insert Custom Field" link underneath the WYSIWYG HTML editor (HTML
ema...
Can I send attachments with Big Response?
Yes, you can send an unlimited amount of attachments with your
newsletters. You can add and manage your attachments when you create and edit your Email Campaigns and Autoresponders.
Can we create the e-mails within your application?
Yes you can. Big Response uses our its own WYSIWYG editor so that you can create full HTML emails quickly and easily. You
are also able to load your emails directly from a file on your hard
drive o...
Do you handle merging of information in order to send personalized e-mails?
Yes. You can create custom fields such as 'Name', 'Address', 'Date of
Birth', 'Phone Number' or even 'Preferred Food' that you could set up
as multiple check boxes. You can set up default details f...
Is it possible to have different sender addresses/names on e-mails?
Yes. When you set up a user, a mailing list and again when you are
sending out an email you are given the opportunity to set any name and
email address that you wish for the subscribers to receive m...
Is it possible to track opens/clicks?
When you send emails or autoresponders to users that receive HTML
emails you can select the option to track opens. This will make
Big Response receive data on what users opened what emails and at wh...
When I send a test email to myself the custom fields do not get replaced with the correct data.
When you send a preview email to yourself you will simply see the
custom field place holders. This is because at this stage there is no
mailing list associated with the email at this point in time. ...
I don't see any open or link click statistics in my email campaign statistics. What's going on?
When you send an email campaign, make sure to select the options: Track Opens and Track Clicks. If
you don't have these two options selected when you send your email
campaign, then your email c...
The WYSIWYG Editor sometimes breaks my tables/columns/divs. Why?
The most common reason for this problem is because you have invalid HTML code. Your
HTML code cannot contain mismatching tags. The <table>,
<tr>, <td>, <div> and other tags ...